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We do our best to deliver the order to you as soon as possible. Orders that are made on working days before 8:00 pm, we try to send the same day. However, it does not always work for us to keep this up, sometimes products are not in stock and delivery of your order can take a little longer. On the product page there is an indication of the delivery time. If, for whatever reason, we do not meet this delivery time, we will of course inform you as soon as possible.

Delivery is handled by postal service PostNL, DHL and DPD. In general, the delivery will take place the next working day between 9:00 and 21:00 in The Netherlands. Unfortunately, we can not guarantee the moment of delivery.

For more information, please refer to the website of PostNL, DHL & DPD

Note! We are not responsible for delivering your package. If there is any question regarding the shipment, feel free to contact us and we will do our best to help you. Or you can contact DHL / DPD directly.

 

Our schedule for deliveries in the Netherlands with PostNL & DHL:

 Time ordered Before 8:00 pm After 8:00 pm
 Monday Deliver on Tuesday Deliver on Wednesday
 Tuesday Deliver on Wednesday Deliver on Thursday
 Wednesday Deliver on Thursday Deliver on Friday
 Thursday Deliver on Friday Deliver on Saturday
 Friday Deliver on Saturday Deliver on Tuesday
 Saturday Deliver on Tuesday Deliver on Tuesday
 Sunday Deliver on Tuesday Deliver on Tuesday


** No deliveries on National Days.

 

The Netherlands

 Shipping methodsShipping feeFree shipping
 Standard shipping€4,50€50,-
PostNL Pickup Point€4,50€50,-
DHL Service point delivery€4,50€50,-

 

EU

(No import fee)

 CountryHome / office addressService Point delivery Free shipping from Est. shipping date
Austria€8,95€7,95 €80,00 3 - 4 days
Belgium€5,95€5,95€50,00 1 - 2 days
Bulgaria€9,95- €100,00 4 - 7 days
Czech Republic€8,95€7,95 €80,00 3 - 5 days
Croatia€19,95-150,00-
 Denmark€13,95€13,95€140,00 3 - 4 days
Estonia€13,95€13,95€140,00 4 - 6 days
Finland€19,95€14,95€150,00 4 - 6 days
France€13,95€7,95€80,00 3 - 4 days
Germany€5,95€5,95€50,00 2 - 3 days
Greece€14,95-€150,00 3 - 6 days
Hungary€9,95€9,95€100,00 3 - 5 days
Ireland€14,95-€150,00 5 - 7 days
Italy €13,95-€140,00 3 - 5 days
Latvia €13,95€13,95€140,00 3 - 6 days
Lithuania €13,95€13,95€140,00 4 - 6 days
Luxembourg €9,95-€100,00 4 - 6 days
Norway€19,95-€200,00 
Poland €8,95€7,95€80,00 2 - 5 days
Portugal €13,95€13,95€140,00 5 - 7 days
Romania€9,95-€100,00 5 - 7 days
Slovenia€9,95€9,95€100,00 3 - 5 days
Slovakia€9,95€9,95€100,00 3 - 5 days
Spain€13,95 €13,95 €140,00 3 - 5 days
Sweden€13,95€14,95 €150,00 2 - 3 days
United Kingdom €9,95 €9,95€100,00 3 - 4 days

 

 

Non-EU

(Might have import fee)

 CountryShipping feeFree shipping
Liechtenstein€25,95from €260,-
Monaco€12,95from €130,-
Switzerland€23,50from €230,-

 

 

Shipping process

The Little Wonderland shipping process is done by the following steps:

1 Your order is being collected together in our warehouse
2 Your order is tidy and well packaged
3 Your order will be picked up by our courier
4a Your order will be delivered to your shipping address specified
4b Your order will be delivered to your service point, please note! You must legitimize yourself.

Check immediately after receipt of the order if it is undamaged and complete. If it is not the case, we kindly ask you to contact us as soon as possible to report this.

 

I have not received a shipping receipt

It is possible that your spam filter is active and is filtering our shipping receipt. We recommend that you check your spam filter settings and, if necessary, adjust them.

 

Alternative Address

You can deliver your order to a different address than your billing address. Under "My Address Information" you have the option to enter your billing address and shipping address. You can change this at any time. This gives you the freedom to order your order at your home and next time at the office. If you have your order delivered to you at the office, make sure that you enter the correct address with a possible number extension.

 

Missing items by order

In case you have ordered one or more items, but have not received these items, please contact us, we will be happy to assist you.

 

Wrong article received

In case you have received one or more items that you have not ordered, please contact us and we will be happy to assist you.

 

Return

You are entitled to cancel your order up to 14 days after receipt without notice, provided that the seal is not broken. If the seal is broken, your order is final and can not be returned. If you use your right of cancellation, you will have 14 days to cancel your product after cancellation. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your address to us are for your own account. These costs are approximately €4.95 per package, for the exact rates consult the website of your carrier. If you use your right of withdrawal, the product will be returned to the vendor in the original condition and packaging with all supplied accessories and - if reasonably possible. To use this right, you can contact us at klantenservice@littlewonderland.nl or WhatsApp number: 3197013789994. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

When returning from Belgium, Germany or other EU country, send us an email with your order information to klantenservice@littlewonderland.nl or WhatsApp number: 3197013789994. We will assist you on the return process.